Privacy Policy & Terms & Conditions

Effective Date: 18 April 2025

Welcome to Toor. By using our platform, you agree to the terms outlined in this Privacy Policy and Terms & Conditions. Please read the following carefully to understand how we collect, use, and protect your personal information, as well as the rules that govern your use of our services.

1. Information We Collect

Personal Information:

When you use Toor to book flights, hotels, car rentals, or tour packages, we collect the following personal data:

• Name, email address, phone number
• Payment and billing information (processed through secure gateways)
• Travel preferences, booking details

Non-Personal Information:

We also collect non-personal data, such as:

• IP address, device type, and browser information
• Usage patterns (e.g., time spent on our site, page views)
• Cookies to improve user experience

2. How We Use Your Information

Booking and Customer Support:

We use your personal data to:

• Process your bookings and send confirmations
• Provide customer support and address any inquiries
• Improve the overall user experience and tailor offers

Promotions and Marketing:

With your consent, we may send promotional emails or notifications related to special offers, new services, and discounts. You can unsubscribe from marketing communications at any time.

Legal Compliance:

We may use your data to comply with legal obligations and to prevent fraud or unauthorized activities.

3. How We Share Your Information

We do not sell your personal information. We share your data with:

• Third-party service providers (e.g., hotels, airlines, car rental companies) to fulfill your bookings
• Payment processors to securely handle transactions
• Legal authorities when required by law

4. Cookies & Tracking

We use cookies to enhance your experience and provide personalized content. Cookies are small files stored on your device that help us:

• Remember your preferences and login details
• Track site performance and analyze user behavior
• Serve relevant ads and offers

You can control cookie settings through your browser preferences.

5. Data Security

We implement security measures including:

• SSL encryption for secure transactions
• Secure servers to store sensitive data
• Regular audits to ensure data protection

Despite these efforts, no security system is completely foolproof. By using our services, you acknowledge the inherent risks.

6. Your Rights

You have the right to:

• Access and update your personal information
• Opt-out of marketing communications
• Request deletion of your personal data (subject to certain conditions)
• Lodge a complaint with a data protection authority if necessary

7. Changes to This Privacy Policy

Toor may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date." Please review this page regularly to stay informed.

8. Terms & Conditions

a. Eligibility

You must be at least 18 years old to book services through our platform. By using our site, you confirm that you meet this age requirement.

b. Booking Process

• All bookings are subject to availability.
• Toor acts as an intermediary to help you secure bookings but is not responsible for the service quality provided by third-party suppliers.
• After booking, you will receive an email confirmation with your itinerary and booking details.